By purchasing our Optional Shipping Insurance, Your order is protected. You will receive a full refund if your package is confirmed lost by the carrier, or you have evidence theft, failed or improper delivery.
Without this coverage, we cannot be held responsible for lost or stolen packages or delivery errors. Lost, Stolen, or Damaged packages, we have you covered! If you don't receive the item that you ordered, or it shows up significantly different from its description, The Royal Look For Less will reimburse you for the full purchase price subject to terms and limitations.