Our refund policy lasts for 15 days after delivery. If you are unsatisfied with your purchase within these 15 days, you can return the item for a full refund. However, you must cover the return shipping costs. If more than 15 days have passed since you received the item, we regret that we cannot provide a refund. Please note: We do not accept C.O.D (Cash On Delivery) for returns
Please contact us at cs@theroyallookforless.com to initiate a refund request.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and unused.
To complete your return, we require a receipt or proof of purchase.
Refunds
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Once your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at cs@theroyallookforless.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Discount codes
Orders using discount codes are not eligible for a refund. No exceptions.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.